> ## Documentation Index
> Fetch the complete documentation index at: https://docs.crxbase.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Troubleshooting

> Understand common analytics setup and reporting limitations.

## An install has no acquisition source

Attribution requires the website SDK on the landing and welcome pages, a shared origin, and a call to `analytics.attributeInstall()` on the welcome page. An install can still be recorded without a source if the visitor has no saved website history or the welcome page does not complete attribution.

## An uninstall is missing

Uninstall reporting requires a configured uninstall page that calls `analytics.recordUninstall()`. A removal may be missed if the page does not open or cannot send its report.

## Activity is lower than expected

An installation counts as active only when it records an event. Call `analytics.view()` or `analytics.track()` for the views and features you want to measure. Event delivery is best effort, and events rejected after a plan's monthly limit are not replayed later.


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