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Before creating extensions and plans, you need to connect a Stripe account. crxbase uses Stripe Connect to process payments on your behalf.

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Connect your account

1

Go to the dashboard

Visit the Dashboard. If you have not been approved for the closed beta yet, request access first, then log in with the one-time code sent to your email.
2

Click Connect Stripe

The dashboard shows a setup stepper at the top. Click Connect Stripe to begin the onboarding process. You’ll be redirected to Stripe.
3

Complete Stripe onboarding

Follow the Stripe onboarding flow to provide your business details, bank account information, and identity verification. Once complete, you’ll be redirected back to the dashboard.
4

Activate the customer portal

Go to your Stripe Billing Portal settings and activate the customer portal link. This allows your extension users to manage their own subscriptions directly.
After completing all steps, the stepper will show checkmarks for:
  • Stripe Connected - your account is linked
  • Details Submitted - Stripe has your business information
  • Charges Enabled - you can accept payments

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Platform fee

crxbase charges a 5% platform fee on each transaction. This is automatically deducted by Stripe during payment processing - you receive the remainder directly in your Stripe account. Stripe processing fees, bank fees, taxes, VAT/GST, refunds, disputes, and chargebacks are separate from the crxbase platform fee. You are responsible for configuring tax collection, receipts, and customer-facing tax disclosures for your own products in Stripe.

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Supported countries

When you connect Stripe, select the country where your business is registered. The dashboard only allows countries currently enabled for crxbase Stripe Connect onboarding. If your country is not shown, it is unsupported for onboarding right now. Stripe may still require more information, restrict capabilities, or reject an account during onboarding based on its own policies.

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Disconnecting

You can disconnect your Stripe account from the dashboard at any time. This closes your connected account configuration with crxbase. Once you disconnect:
  • All active and trialing subscriptions will be canceled
  • Your users will lose access to their paid plans
  • All billing data linked to this Stripe account will be cleared
  • If you reconnect, it will be a fresh Stripe account and users will need to re-subscribe
Disconnecting your Stripe account is destructive for active billing. Handle active subscribers before disconnecting.